policy & procedures

Billing Information

Signature operates on a monthly billing cycle. Tuition is auto-billed through your iClass Pro account.

• Billing Date: The 15th of each month for the following month.
• If you wish to unenroll, you must email signaturegymnastics@gmail.com before the 15th to avoid charges.
• No refunds will be issued once payment has been processed.
• Tuition rates are listed next to each class during registration.
• If your payment declines on the 15th, your enrollment may be dropped.

Mid-Month Enrollment & Prorated Billing

• If you enroll after the 15th online, the system will automatically charge a prorated tuition for the remainder of the current month. 
• You will then be billed on the 1st of the following month to align with the missed automated billing cycle. After that, your account will continue on the regular 15th-of-the-month billing schedule.

Discounts

We offer a 10% discount for:

• A second class enrollment on one account
• Or a sibling enrollment

Annual Registration Fee

• A $30 annual registration fee is applied upon initial enrollment.
• This fee is automatically billed with your first enrollment (not for waitlist requests).
• This fee will recur annually on the anniversary of your first enrollment.

Waitlist Policy

• To join a waitlist, create an account and enroll in the desired class.
• Once a spot opens, we will notify you via email.
• You will have 48 hours to respond before the spot is offered to the next person on the waitlist.
• There are no associated fees with waitlist requests. 

Participant Code of Conduct

At Signature, we are committed to providing a safe, respectful, and encouraging environment for all athletes. To help us maintain this standard, all participants are expected to follow the guidelines below:

Respect & Sportsmanship

• Treat coaches, staff, teammates, and fellow athletes with kindness and respect at all times.
• Use appropriate language and behavior—bullying, teasing, or disrespect of any kind will not be tolerated.
• Any physicality on others will not be tolerated. This behavior includes, but is not limited to kicking, pushing, pinching, punching, choking, slapping, squeezing.

Safety & Responsibility

• Arrive on time and be prepared for class with proper athletic attire and hair tied back.
• Do not enter the facility without a coach’s permission.
• Should a participant require any special accommodations, please reach out directly to our office at signaturegymnastics@gmail.com with formal documentation to communicate those needs. 

Facility Guidelines

• No food, gum, or drinks (except water) are allowed in the gym area.
• Keep personal belongings in designated areas and leave valuables at home.
• Respect all gym property and equipment—treat it as your own.

Violation of Code of Conduct

Failure to follow the Code of Conduct will result in the following:

• A verbal conversation with the participant regarding the situation (this includes a formal write up). 
• A parent/guardian will be contacted to discuss the situation.
• Depending on the severity or frequency of the behavior, temporary or permanent removal from a class, team, or session may be enforced, without refund. Such decisions are made at the sole discretion of Signature’s administration.

By enrolling at Signature, all participants and families agree to uphold these expectations. Our goal is to create a fun, safe, and supportive environment for everyone to grow and succeed.

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